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Click on the links below to find out more about the key qualification.
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Diagnosis & Assessment
- Advocated changes to failing project that yielded significant strategic changes to drug development process.
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- Championed company’s turnaround from possible shut down to profitability and safe operating conditions.
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- Reduced costs 40% and boosted productivity 100% by collaborating with another consultant and reorganizing business needs to meet stringent NASA requirements.
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Change Management
- Spearheaded improvements of 20% savings in operations costs and 60% on-time delivery rate in new organization by implementing single team to oversee three production processes. Successful organization design scheduled to be retrofitted to company’s existing facilities.
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- Devised recruitment and selection process run entirely by team members with minimal management interference.
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- Led joint union-management steering committee and design teams in four sites simultaneously. All four sites implemented team-based management system.
- Managed joint union/management design team for startup organization.
- Launched implementation plan that included delegation of business parameters and precise measurements for proceeding to next level.
- Turned startup into company’s top-performing plant, winning Mexican National Quality Award.
- Spearheaded performance-management system, training teams to generate and utilize financial information to make operating and improvement decisions.
Facilitation & Team Building
- Overcame serious conflict by leading team-building session for division-level management, and worked with managers and President to prioritize programs; successfully unlocked resistance to organizational redesign.
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- Alleviated fears of managers asked to delegate responsibilities by implementing procedure for monitoring mutual obligations. Improved relations between levels and solved problems quickly.
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- Led teambuilding and education sessions with C-level executives and convinced executives to implement participative management in their facilities worldwide.
Training & Knowledge Transfer
- Designed training package and trained managers to become trainers, allowing for better understanding of participative system.
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- Facilitated 20% productivity increase by implementing team restructure which led to production workers’ request for problem-solving and statistical process control training.
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- Collaborated to design and implement computerized training and certification system. Team members trained on computer simulations of working conditions and took computerized tests.
Consulting
- Collaborated with area managers to create evaluation system that diminished downtime 30% and encouraged knowledge sharing.
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- Created team of union members led by Shop Steward to recommend contract changes that would reduce multiple job classifications into one.
- Transformed request to redesign single-product line into project to redesign entire bakery, which became model for subsequent bakeries.
- Implemented four-on/four-off rotation schedule to cover 24-hour operation, improving employee morale.
- Converted request for information into large, multi-year contract for organization redesign services.
Coaching, Mentoring, Partnering
- Adopted and utilized coaching methodology that helped turn around management behaviors, improving union-management relations.
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- Recruited, trained, and supervised internal consultants to continue redesign of work into new production units.
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