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Click on the links below to find out more about the key qualification.
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Negotiations & Cost Containment
- Saved $50,000 annually by instigating evaluation and proposing action plan to parcel company’s unused property-inventory.
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- Reduced operating expenses by more than $2 million through staff and program restructuring to enable company continued competitiveness in a declining market.
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- Negotiated positive termination of existing joint venture partnership per Board directive and against partner reluctance, executed in 18 months and generating a multimillion-dollar settlement for the company and flexibility to introduce new, independent products.
- Migrated program/product supply to new contractor within 16 weeks, including termination of previous supplier relationship and negotiating bid process, which reduced expenditures by 20% and improved product/program quality and services tenfold.
- Led negotiation of agreements with Customer Service programs, realizing cost savings for customers and generating new income for the company.
- Leveraged company and product size to negotiate contracts with contractors, service providers and facilities, resulting in favorable services (upgrades) and savings.
Sales Management & Growth
- Quickly established sales network including inside/outside and domestic/international sales forces to facilitate new product introduction, generating more than $3 million in sales in first six months.
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- Evolved customer tracking system by directing overhaul of database, updating 89% of customer information and generating 200,000 potential customer records within six months, saving company thousands of dollars in erroneous postage and printing.
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- Established new team sales and service recognition and incentive programs, increasing staff productivity and results.
- Cultivated and led a five-year international sales and marketing strategy to combat shrinking domestic market, repositioning product and services to appeal to global customers and manufacturers. International sales grew more than 500% and international buyer interest in product increased from 5% annually to nearly 20% for more than ten years.
- Successfully marketed and sold sponsorship/product-branding opportunities at company events and grew program revenue from $100 first year to more than $1 million in net sales annually.
P&L, Budgetary & Fiscal Oversight
- Championed strategic initiatives to diversify company revenue that resulted in 20% increase in both program price and sales, as well as sponsorships that covered 15% of program cost.
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- Managed company’s investments amid economic turn and uncertainty of late 2001 to ensure maximized returns and minimum risk, resulting in favorable economic/investment situation for the company in following years.
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Branding, Marketing & PR
- Heightened company brand and awareness by implementing strategic media-relations campaign, more than doubling the number of company-specific articles covered by industry and national publications.
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- Engineered and managed the company’s global tradeshow, exhibit and meeting requirements, successfully uniting and introducing US companies and products with customers in European, North and South American, Middle Eastern and Asian markets.
- Served on Executive Committee of Major American Trade Show Organizers.
- Spearheaded and successfully managed and coordinated company's 100th Anniversary Celebration.
- Orchestrated company events, meetings, golf events, and programs to serve the industry and customers while boosting organizational image and revenues.
- Developed, introduced and delivered a new program that resulted in nearly $1 million in revenues. Following year program tripled to more than $3 million.
Product/Program Development & Launch
- Directed development, launch, and sales/marketing of new product under tight timeframe that reaped double the revenue of other new products in the industry.
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- Created and launched more than a dozen new profitable products/programs for multimillion-dollar hardware/home improvement provider.
- Innovated customer research programs (group, quantitative and qualitative) and product analysis that resulted product elimination and the development of new product offerings.
- Profitably expanded international product line from two programs to more than a dozen within four years, boosting international programs from $100,000 net profit to nearly $750,000 within three years.
- Redesigned and reintroduced mature product with slipping sales: increased features and value, and relaunched to 10% sales increases annually (~$500,000 net profit) over five-year period.
Business Operations / Facility Management
- Improved expense control in international programs by restructuring overseas operations, saving approximately $500,000 annually in equipment, labor, and currency exchange costs.
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- Initiated and managed the negotiation and implementation of new computer hardware and network equipment for the company.
- Introduced and managed negotiation, installation and procedures for a new communications-telephone system for the company.
- Implemented a new company accounting system integrated to the network, improving efficiencies, accuracy and reducing costs.
Training & Staff Development
- Built cohesive teams (managing 75% of the company’s 30 employees) and trained, mentored, and managed individuals to career advancement—more than 12 direct reports advanced internally or externally.
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Customer Satisfaction / Loyalty
- Doubled the size and income of core program, with strategic focus on satisfying all existing and new customer needs, through multi-year sales, marketing and operational initiatives.
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- Launched new customer educational-training programs, including three conferences and more than a dozen webinars.
Business Turnaround / Expansion
- Transformed $250,000 annual losses into $250,000+ annual profit through program enhancement initiatives that ensured profitability of all product programs.
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Client & Vendor Relationship Building
- Strengthened international business relations when honored by highly respected Japanese Trade Association at Annual Event and Tradeshow.
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