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SENIOR OPERATIONS MANAGEMENT EXECUTIVE
Vice President • Director • General Manager • Chief Operating Officer
Progressive record in operations management, franchise development, and account management within Fortune 500, startup, and medium-sized companies with budgets up to $128M.
Recognized for innovative training and team development initiatives leading to impressive first-year sales, double-digit store increases that beat industry averages, and cost containment through vendor relations/negotiations.
| Financial Management: |
Senior-level Operations Manager with experience in P&L and budget controls. Responsible for maximizing profits and shareholder value.
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| Franchisee/Franchisor Management: |
Extensive background with franchise organizations in multiple capacities with franchisors and as a franchisee.
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| New Business Startup: |
Developed new businesses from scratch, including business plans, proformas, location analysis, financing, contracting and operational execution.
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| Day-to-Day Operations Excellence: |
Extensive senior-level, multi-unit operations experience in customer service propositions, maximizing productivity, communications, inventory control and procurement.
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| Revenue Growth & Business Expansion: |
Responsible for achieving and maintaining $1M annual average unit volumes, developing new programs and product line enhancements to increase revenues.
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| Conference/Meeting Planning: |
Planned and executed conferences for 85 participants, raising all the funds to operate the functions from outside sources.
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| Training & HR Development/Management: |
Responsible for developing and implementing training programs; recruiting and hiring personnel; staffing and scheduling; directing and motivating teams and general human resources functions.
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| Project Management: |
Developed and managed inventory and cost of goods improvements; contract management and negotiation; and construction resources development.
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