|
|
Click on the links below to find out more about the key qualification.
|
Multi-site Operations Management
- Reduced cost of goods expenditures by 3.5% ($250K) while concurrently boosting customer satisfaction and sales for 42 stores. Revenue increased by $800K, 4% above budget.
For more information, click here.
- Improved communications with store managers and Board/shareholders of six-store franchise network, streamlining operations management and enabling better focus on high-priority issues.
For more information, click here.
- Managed and coordinated facility support services and equipment purchases for 94 new Roy Rogers franchise stores and 27 store renovations. Expedited and staged equipment purchases in excess of $13M.
Staff Recruitment & Training Programs
- Sparked increase in cash flow during industry downtrend by training management staff to boost productivity and streamline inventory, resulting in $110K labor savings and $275K decreased inventory expenses.
For more information, click here.
- Created and trained new store personnel in a custom-designed restaurant administration program. Personally trained 450+ staff at all management levels after acquisition of another chain with 99% pass rate.
For more information, click here.
- Established formal training program and manual for labor planning and forecasting to ensure store productivity, contributing to overall initial reduction of labor expenses by .5%.
Startup & New Business Development
- Spearheaded new Blockbuster Video franchise from its inception, opening first store on schedule and achieving first year sales volume of $1.2M versus corporate store average of $750K.
For more information, click here.
- Opened six Blockbuster Stores in 2½ years (six months ahead of schedule), providing an additional 3% cash flow over original projections.
For more information, click here.
Inventory Management & Sales Growth
- Conceived and implemented new film sell-through program, increasing sales by 50% in first 10 months and contributing to overall double-digit same-store increases, beating industry averages by 5-7%.
For more information, click here.
- Reorganized product distribution based on demographic analysis, prompting $525K revenue increase by increasing video rental turns.
For more information, click here.
Vendor & Contract Negotiations
- Negotiated and recruited franchisee agreements for opening of new Roy Roger’s Restaurants, exceeding fee/royalty plan by 48%. Opened 18 new franchisee stores in one year, exceeding plan by 50%.
For more information, click here.
- Generated additional $250K fee income over three years through development of a franchisee design/build program. Negotiated service procedures and contract, and sold and managed 25 projects.
- Achieved 110% of annual recruitment and negotiated franchisee agreements for opening of new Hardee’s Restaurants in Northeast, exceeding fee/royalty plan by 34%.
Strategic Business Planning
- Cultivated business plans within three months for 15 franchise groups representing 150 stores.
For more information, click here.
- Facilitated first company divestiture of 19 video stores to a franchise group.
P&L Accountability & Budgeting
- Grew annual average store volume to $1M versus corporate average of $800K, achieving an average 20% pre-tax ROI for shareholders over the span of the operation.
For more information, click here.
- Developed and directed $7M annual procurement budget.
Meeting & Convention Management
- Planned and executed five annual offsite managers’ conferences costing approximately $80K each. Negotiated with vendors for funds to defray the total cost of each meeting.
For more information, click here.
Business Process Redesign & Implementation
- Designed and implemented a custom purchasing, allocation and replenishment system to allow maximum use of inventory and manage price adjustments, providing annual savings of $450K.
- Implemented and maintained automated systems for labor scheduling, food cost, and product mix. Managed time and motion study programs for all restaurant activity.
Cross-functional Team Leadership
- Recognized for utilizing innovative training techniques to develop high-performing teams to exceed goals across organizations.
New Product Introductions & Launch
- Launched two Bagel Bakery Restaurants: developed concept; managed site selection and lease negotiation; secured financing, contractors and equipment; negotiated vendor contracts and terms; developed menu, ingredient requirements and pricing structure.
Policy & Procedures Development
- Led development and distribution of standardized equipment manual and purchasing program for franchise community.
|
|
