SENIOR OPERATIONS / SALES EXECUTIVE
Highly successful retail management executive with proven record of leading profitable sales and retail stores; led district to consistently rank in top 10 % in a 10-year period. Established leadership skills, well versed in creating, building, and leading teams to success in vastly different sales environments. Possess a deep-rooted understanding of retail operations, logistics management, store management, customer service, and merchandise strategy and management. Utilize a vast array of strategies to improve sales and customer service performance of stores including analysis, merchandising, and P&L management.
- Result-Oriented Leader who builds and influences high performance teams. District ranked consistently in top 10% of Best Buy's "National Scorecard" (primary measure of sales, profit, and operational effectiveness) during a 10-year period, achieving #1 ranking multiple times.
- Innovative and Strategic Thinker formulating insightful methods of achieving greater customer solutions and financial outcomes. Developed process to improve accessories sales, generating immediate increase on annual revenue of $16+ million and additional profit of $1 million, an 8% increase in gross profit.
- Highly skilled in Execution for Operational Excellence. District exceeded budget expectations in inventory shrink by more than 25% per year for 10 years, resulting in $6+ million of additional annual profit.
- Exceptional Team Builder who developed process for infusing synergy into teams, producing results that consistently exceeded expectations. Regional team was #1 on Best Buy's "National Scorecard" every month for seven consecutive years.
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