• Advanced company-wide reengineering initiative by identifying needs for new or enhanced business processes to achieve lower costs, higher profit margins, and significant and lasting changes in corporate policies and procedures. Reduced operating costs by more than 25% and amplified customer service and efficiency. For more information, click here.
  
  
• Restructured workforce requirements of life-support units in Pacific Air Forces to align manpower authorizations with each unit’s mission, saving 25-50% in administrative and operations costs by eliminating support of unnecessary personnel. For more information, click here.
  
  
• Cultivated and directed initial cadre team to reengineer all aircrew systems research, development, and acquisition processes.

• Initiated a mentor-protégé program for key mid-level managers, reinforced by the president and executive management team, which boosted cross-organizational morale and productivity. For more information, click here.
  
  
• Presented keynote addresses at the Canadian Advanced Technology Alliance (CATA) 14th Annual Conference, Calgary, Alberta; Canadian Petroleum Industries’ Annual Safety Conference, Banff, Alberta; and the Public Relations Society of America (San Antonio Chapter).
  
  
• Developed several proposal-writing teams composed of representatives from independent school districts and universities to secure multiyear, multimillion-dollar grants from the National Science Foundation.
  
  
• Recruited and developed a proposal team whose proposal was rated by the Department of the Army as having the best management and best technical components.
  
  
• Authored the first study that demonstrated the utility of using a LISREL-based factor analytic methodology to identify higher-order factors of military leadership (Educational and Psychological Measurement, 1991, 51, pp 15-37).
  
  
• Consistently recognized for leadership during US Air Force tenure, including presentation of three Air Force Meritorious Service Medals, three Air Force Commendation Medals, the Air Force Achievement Medal, two Air Force Outstanding Unit Awards, four Air Force Organizational Excellence Awards, two Military Airlift Command Distinguished Individual Safety Awards, and the prestigious Air Training Command Professional Performer Award.

• Facilitated staff-development workshops for the Alamo Community College District, San Antonio, that improved the effectiveness of strategic planning for the district by instilling focus-group methodologies into their planning process. For more information, click here.
  
  
• Spearheaded corporate university initiative featuring tailored curricula aimed at meeting the diverse learning needs of 250+ employees (technicians, supervisors, managers and executives).
  
  
• Conducted new-employee orientation training and facilitated seminars on performance assessment, conflict management, active listening, 7 Habits of Highly Effective People (adapted from Dr. Stephen Covey), and train-the-trainer methodologies.
  
  
• Led decision-making seminars for the aviation departments of SBC Communications, Inc. and the H.B. Zachry Company.
  
  
• Designed, developed, and delivered a cooperative education module for staff development for Harlandale Independent School District, San Antonio, Texas.

• Championed the adoption of enterprise-wide standards to increase the likelihood of economic sustainment of classroom-based and distance learning technology insertions. For more information, click here.
  
  
• Integrated programmatic and budgetary plans of the Departments of the Air Force, Army, and Navy for all applied research endeavors in Human Systems S&T throughout the Five Year Defense Program (FYDP). Human Systems S&T portion of the FYDP was subsequently submitted to the Secretary of Defense for review and approval.
  
  
• Established standard operational and training policies and oversaw implementation of multimillion-dollar budgets involving geographically separated combat units in Hawaii, Japan, Philippines, and South Korea.

• Led research team in strategic planning project to review 28 organizational deficiencies within the Department of Defense and develop a plan to eliminate those deficiencies through customer training and education. Plan was delivered, approved, and implemented by the DoD. For more information, click here.
  
  
• Managed revisions to Air Force Research Laboratory’s Human Systems Technologies (HST) Strategy, as well as formulation of the Human Systems Defense Technology Area Plan (DTAP) and the Human Systems Technology Area Review and Assessment (TARA), including: (1) Information Display and Performance Enhancement; (2) Design Integration and Supportability; (3) Warrior Protection and Sustainment; and (4) Personnel Performance and Training.
  
  
• Steered numerous training programs to ensure compliance with published Air Force performance standards and assessed performance of diverse personnel.

• Performed strategic analysis of client’s training programs and instituted measures to align learning activities with learning objectives, greatly enhancing the effectiveness of the programs and reducing training costs. For more information, click here.
  
  
• Designed a distance-learning concept for employing microcomputer technologies to teach graduate-level mathematics courses offered by the Air Force Institute of Technology.
  
  
• Received consistently high student evaluations during 12-year tenure as Adjunct Professor in Webster University’s School of Business and Technology, teaching graduate courses in Management, Managerial Leadership, Organizational Behavior, Organizational Development, Strategic Management, Training and Development. Recognized in student testimonials as knowledgeable, dynamic, and inspiring, as well as for building relationships with each student, delivering subject matter in a way that ensured comprehension, and demonstrating leadership in each class. To view student testimonials, click here.

• Innovated training curriculum for Air Force Undergraduate Pilot Training program, cutting the time spent learning basic preflight skills by more than 50%. For more information, click here.
  
  
• Created first human-factors training program for US Air Force tactical aircrews.
  
  
• Conceived methodology for conducting initial field evaluation of US Air Force combat-survival training program.

• Provided onsite active-listening workshops for managers and supervisors of a petrochemical firm that improved intra-organizational communications, boosting both morale and effectiveness within the organization. For more information, click here.
  
  
• Introduced an implementation strategy for adopting values-based leadership behaviors and methodologies that link training programs to business measures of return on investment (ROI).

• Increased market exposure, revenue and profits by successfully negotiating formal strategic alliances with a consulting practice, software development firm, and a healthcare staffing firm, mutually benefiting all parties. For more information, click here.
  
  
• Negotiated learning partnerships with Alamo Community College District, Windham School District, and San Antonio Lighthouse for a detention security products company as its Director of Training and Organizational Development.

• Sparked strategic alliances between for-profit and nonprofit organizations, resulting in increased revenues and lower costs.
  
  
• Championed enterprise-wide nonprofit reengineering initiatives producing greater goal accomplishment, significantly increased operational impact, and improved customer satisfaction.
  
  
• Served on several Boards, including Alamo Region Tech Prep Consortium (Chair, Board of Directors); Board of Academics and Experts, Texas Public Policy Foundation; Board of Directors, Alumni Association, University of North Carolina at Greensboro; Board of Governors, Character Education Institute; Board of Directors, Universal Learning Systems, Inc.; Alamo Federal Executive Board, Education Committee; San Antonio Education Coalition (Chair, Bexar County Educational Research and Development Center Task Force); and San Antonio New Schools Development Foundation, Planning Committee.

• Built organizational development consulting and training practice from startup to reputable company with accounts/clients across the US and Canada.
  
  
• Devised training for internal and external customers who needed additional process and product knowledge.